Sales and Promotions
9547 -1
9547 -1
RM40.00  
7904
7904
RM40.00  
7807
7807
RM40.00  
7901
7901
RM40.00  
New Arrival
7801
7801
RM40.00  
7805
7805
RM40.00  
7802
7802
RM40.00  
ANDTY0028
ANDTY0028
RM35.00  
Best Sellers
2148
2148
RM40.00  
KWT0023
KWT0023
RM35.00  
P6791-1
P6791-1
RM49.90  
KWT0021
KWT0021
RM30.00  
Category

Order Policy 订单政略

  1.      The price shown does not include postage.

商品价格不包括邮费。

  1.      You cannot change your order items once the payment is confirmed.

一旦确认付款,您不能改变您的订单项目。

Shipping & Handling Policy 邮寄和收货政略

  1.      All order will be shipped the NEXT WORKING days after successful payment. (Except Saturday and Sunday and Malaysia Public Holidays).

我们将会在收到您的汇款后的第二个工作日发货。(除了星期六,日和马来西亚公共假期)

  1.      Delivery will be based on the estimated delivery days to reach you exclude weekends and Public holidays.

商品发出后,将会在预计工作日内送达。(不包括星期日和公共假期)

  1.      Once the parcel dispatch out from us, we will notify you by email and provide you the shipment tracking code.

商品发货后,我们会通过电子邮件通知您并且提供您发货代号。

  1.      All delivery is traceable. By Pos Laju Malaysia or Gdex . Kindly refer to: http://poslaju.com.my/track-trace/  and or http://www.gdexpress.com/malaysia/e-tracking for parcel track and trace.

包裹追踪请到http://poslaju.com.my/track-trace/ 或 http://www.gdexpress.com/malaysia/e-tracking 查询。

  1.      Once the parcel dispatches out from TOF, we will not responsible for any loss or damage during shipping. Kindly contact courier by self.

一旦商品发出后,我们将不负责运输过程中的任何损失或损害。请买家自行联络快递公司。

 

 

Exchange / Return Policy 退换政略

  1. All goods are checked for defects before shipment. In an unfortunate case if you receive an unsatisfactory item, please contact us within 24 hours with order number, product code, name, address and reason for exchange / return. However, you have to notify us and get our confirmation before you return the item.

我们会在发货之前检查所有商品确保没有缺陷。若您不幸收到了不满意的商品,请在发货以后的24小时内联系我们并提供您的订单号码,商品编号,名字,地址及您退货的原因。但是您必须在退还之前通知我们并通过我们的确认.

  1. You may return it if:

您只可以在以下的情况下退换:

  • Item in wrong size or colour

商品发送错误的颜色或尺码

  • Item with manufacturing defect

商品原有缺陷

  • Wrong item that was not in order

发送错误的商品

Please note: 

请留意:

  • The item is your responsibility until it is returned us. It must be returned to us in its original condition. 

商品在退还给我们之前是买家的责任。该商品必须在原始的状态退还给我们。

  • The item must be returned to us within 7 days of receipt.

商品必须在 7 天内退还给我们。

  • Return/ Exchange is acknowledged and agreed by both parties via email.

商品退换必须经过双方通过电子邮件的协议。

  • Any Refund will be credit back to your account.

任何退款将会退还到您的户口。 

  1. Kindly note that those clothing must be hand wash if it comes with sequins, pearls, beads or tangling accessories as it may damage during wash. 

请小心手洗那些有亮片,珠,珍珠,缠结装饰的商品,若处理不当可能会导致商品在清洗过程中损坏。

  1. Please note that mostly items are free size, unless it stated in a specific size. Customers are encouraged to check the measurement table or email us before purchase. Strictly no exchange for all FREE SIZE items.

请注意我们所售卖的商品大部分都是均码,若有尺寸的我们都会注明。如果您有任何关于尺寸的疑问,请在购买前询问我们的客服及确认清楚。

  1. Strictly no exchange or return for reasons relating to size which is not in what you expect for example, it is smaller or bigger than it is perceived, sizing issue such as cannot fit in, too big, too tight or too short or long. 

 若商品不适合例如太短,太长,太紧,太松,没有达到您所预料等等,是不可以当成商品错误。商品品质及材料问题不列为缺陷。

  1. Measurement stated may vary 0.5’ – 1.5’ as items are mass produced. In such cases, it will not be considered a defeat and no exchange nor will return be carried out.

因为商品都是大量制作,所以商品的尺寸尚有差别是正常的。商品尺寸若有0.5"-1.5"的差别,是不列为商品损坏或尺码不同,一切怒不退还或更换。

  1. Generally, our illustrated items are 90% similar to the actual item in terms of colour, material and quality. 

通常我们图示和商品的相似度高达90%。 

  1. Customer need to bear the cost of shipment for any exchange size and need to get the confirmation from the admin on the stocks availability.

客户需要承担换尺寸的大小的运费。只有我们批准您的请求,并收到了您退货的货品处于原始状态和是否有库存。

  1. No matter what is the reason for customer to return the item , we will make an item exchange if the item that was order is sold out . and we will refund the value to customer account and or TOF account.

     无论任何原因退货,我们会做商品更换,要是退货商品不存在,我们会把钱放入客人用户户口成为余额。我们严禁不提        供任何退款。

   10. Do take note that due to our backorders are produced in different batches, please kindly allow a discrepancy of 20% for each batch in terms of color and measurements . No exchange & return is

         allowed in such circumstances

        请注意,由于我们每一次补货是不同批次生产的,所以在颜色和测量方面,每个批次可能会有大概20%差异。在这个 情况下我们不允许交换或退货。

PRIVACY POLICY 隐私政略
This privacy policy applies to the use of TheOnlineFashion.
We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site. 
Log Files and Cookies
This website utilizes industry standard analytics packages which gathers limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.
Additionally, cookies may be used to provide easier and faster access to website features such as logins and/or repeat visits.  Cookies are very small text files that are stored on personal computers for reference purposes. 
We use both session ID cookies and persistent cookies. A session cookie expires when your browser is closed, and a persistent cookie may stay on your hard drive for an extended period. Session cookies make it easier for you to navigate our site; persistent cookies can perform such activities as storing your shopping cart items so you do not have to add to cart again as you visit our online store, and/or may be used to enable us to track and target the interests of our users so as to enhance the overall experience of using our site.
We have no access to or administration abilities over any cookies that are used by any advertisers on our site.    
Links to Other Websites
This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you  review the privacy policy of every website you visit, whether or not they are linked to by our own site.
Registration and Use of Personal Information
Registration is not required in order to use or access this website. However, you are required to register as a customer to perform checkout process. 
If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organization except with your express consent.
We also provide visitors to our website the opportunity to opt-in to receive communications from us.  In this case, we ask the visitor for his or her email address and name. These communications will include our regular newsletter, product promotions and any other information that we feel may be pertinent to the visitor. You may opt out of receiving these communications by emailing us at info@theonlinefashion.com, by replying to any email we send you and entering the word UNSUBSCRIBE in the subject line.
Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer wish us to possess your information, you may request correction, updating, or deletion of your information by emailing us at info@theonlinefashion.com.You may also complete any corrections, updates or deletion requests at info@theonlinefashion.com; you also may make your request by phone or postal mail at the address/phone number indicated at the end of this privacy policy.
Security
We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. We are not in a position to guarantee the absolute security of your information. 
You may submit any questions you may have about our security procedures by emailing us at  info@theonlinefashion.com
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
Contact Details
If you have any questions or concerns regarding this privacy policy, or you wish to contact us by phone or postal mail, our contact information is as follows:

CATBIT BOUTIQUE SDN BHD (co reg no: 811518-D)
03-01, 3rd Floor Berjaya Times Square,
No.1, Jalan Imbi, 55100 Kuala Lumpur.  

email: info@theonlinefashion.com 

 
This privacy policy was last updated on 19 August 2016